Business Ethics: Ethical Decision Making & Cases

Business Ethics: Ethical Decision Making & Cases

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Packed with cases, exercises, simulations, and practice tests, the market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, Tenth Edition, thoroughly covers the complex environment in which managers confront ethical decision making. Using a proven managerial framework, this accessible, applied text addresses the overall concepts, processes, and best practices associated with successful business ethics programs--helping readers see how ethics can be integrated into key strategic business decisions. Thoroughly revised, the new tenth edition incorporates coverage of new legislation affecting business ethics, the most up-to-date examples, and the best practices of high-profile organizations. It also includes 20 all-new or updated original case studies. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.Tiffany aamp; Co. was the subject of an NAD investigation for a claim made by the company that it created a a€œnew alloy metala€ called Rubedo. ... Ritz-Carlton Hotels are renowned for their superior customer service. ... despite the fact that the number of complaints against their business was low and/or complaints were resolved.

Title:Business Ethics: Ethical Decision Making & Cases
Author: O. C. Ferrell, John Fraedrich, Ferrell
Publisher:Cengage Learning - 2014-01-01

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