Notes from Toyota-land

Notes from Toyota-land

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qMehri documents the sophisticated qculture of rulesq and organizational structure that combine to create a profound control over workers. The work group is cynically used to encourage employees to work harder and harder, he found, and his other discoveries confirmed his doubts about the working conditions under the Japanese Miracle. For example, he learned that male employees treated their female counterparts as short-term employees, cheap labor, and potential wives. Mehri also describes a surprisingly unhealthy work environment, a high rate of injuries due to inadequate training, fast line speeds, crowded factories, racism, and lack of team support. And in conversations with his colleagues, he uncovered a culture of intimidation, subservience, and vexed relationships with many aspects of their work and surroundings.The last Cadillac my father purchased was a Seville with a diesel engine. ... He asked the mechanic about the problem and he was told that the engine was shot. ... And so Toyota came into our lives: my father came home with a 4Runner.

Title:Notes from Toyota-land
Author: Darius Mehri
Publisher:Cornell University Press - 2005

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